Why the knowledge base software by MyAnswers?
Specialised cloud software
The only thing we do is make quality knowledge base software. Nothing else!
English & Dutch-language support
Technical support in your own language, 7 days a week, from 7 am to 11 pm.
No fancy consultants
Implement the software easily, without fancy consultants or training.
Boost your customer services
Faster answers make happier customers. Het rid of those expensive routine requests and achieve customer-efficiency with a knowledge base. Organise your content – in 10 languages – so everything can be found easily.
Frequent questions, quick answers
Our knowledge base software is easy to adjust and use – as an internal knowledge base, an IT knowledge base or a knowledge base for customers.
And as it’s always available, customers and staff can always find the right information at the right time.
Import your existing FAQs
Do you have a knowledge base already? Import your existing FAQs in three steps and get started within a few minutes. It is automatic, free of charge, and you don’t need to bother the IT department.
Why MyAnswers?
Ideal for staff
Internal knowledge base
All knowledge is centralised in a single knowledge base so everyone at the company or at the department has access and knowledge can be shared fast.
Only intended for internal documents, only accessible for customer services staff and other collaborators.
Ideal for customers
External knowledge base
Now you can make sure customers can help themselves and get answers immediately. As if the knowledge base was developed in-house entirely.
For customers, indexed by search engines, and only available for access for customers with a login.
There is no easier way!
Register
Register and get started within 2 minutes. You can try out our software for 14 days.
Use our domain or your own as a URL
Say your company’s website is www.companyname.nl. The URL of the knowledge base will be companyname.myanswers.io, but it may also be help.companyname.nl.
Fill the knowledge base with FAQs and documents
You can fill the knowledge base manually, you can upload a file to the knowledge base, or we can crawl your existing on-line knowledge base.
Avoid paying high implementation or consultancy costs, but a fixed, affordable amount per month instead.
Users and visitors have never gotten answers to their questions this fast.
Completely responsive. It assures your knowledge base is also well-accessible with a smartphone or tablet.
Reassuring if it concerns the storage of your sensitive data.
It means that you can choose between English and Dutch support. And you don’t need to deal with US time-zones. Our software is coded and supported by our Dutch staff.
Order your FAQs and documents in categories, edit and order them comprehensively.
Use the standard template or adapt it to the branding of your company.
Use our import function to migrate existing knowledge to MyAnswers.
Create your account now!
Free 14-day trial period. Credit card is not required.